{"id":49,"date":"2017-11-29T14:44:03","date_gmt":"2017-11-29T14:44:03","guid":{"rendered":"http:\/\/themes.webdevia.com\/call-center-customer-services-wordpress-theme\/?page_id=49"},"modified":"2024-10-06T09:11:43","modified_gmt":"2024-10-06T09:11:43","slug":"functionalities","status":"publish","type":"page","link":"https:\/\/hotel-chatbot.com\/en\/functionalities\/","title":{"rendered":"Hotel AI Chatbot Functionalities Explained"},"content":{"rendered":"

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\n Smart means SMART! <\/h3>\n\n

\n The hotel chatbot is a SMART tool that can answer mostly asked questions by the usual hotel customers.
\nBecause of the information it contains, it could be used also as a learning tool for hotel employees. <\/p>\n \n <\/div>\n

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\n Most questions answered from Day 1 <\/h4>\n

Let the AI (NLP, GPT) answer guest questions while your team focuses on maintaining an up-to-date knowledge base to support the AI<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Request forms <\/h4>\n

Powerful! Create the desired forms to trigger various automations (email to the hotel, SMS notification to staff, guests\u2019 data to 6,500+ systems and platforms)<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Control the conversation, Wow the guests <\/h4>\n

Your team manages the content. Upgrade the AI answers with sales and marketing funnels attached to them<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n [\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” animation_delay=”300″ css=”.vc_custom_1679559641440{background-image: url(http:\/\/themes.webdevia.com\/digitalo-creative-digital-agency-wordpress-theme\/wp-content\/uploads\/2019\/02\/Repeat-Grid-47.png?id=3504) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}” el_class=”bg-creative”][vc_column width=”1\/3″]

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\n Stats & Tools <\/h3>\n\n

\n In the UMNI's platform, you can track customer behavior statistics as well as other useful statistics.
\nIf you don't have a page where to put your chatbot, you can create a landing page directly from the platform. <\/p>\n \n <\/div>\n

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\n Customer behavior <\/h4>\n

Data on customer behavior and search: first-party and zero-party<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Online and offline <\/h4>\n

Access to the chatbot from anywhere online and offline via a link and QR code.<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Translation <\/h4>\n

We integrated probably the best-translation service available now to help you create multilanguage content faster. You will need to get a FREE API key from the vendor.<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n [\/vc_column][vc_column width=”1\/3″] \n

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\n Landing page <\/h4>\n

Landing page with chatbot if it\u2019s time to change the hotel site<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Access by the hotel team <\/h4>\n

Access by the hotel team to the chatbot for changes, upgrades, and more.<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Link to bot <\/h4>\n

Open bot content by clicking on a link on the website where the bot is placed. You can test the link to bot functionality by clicking on the button below \ud83d\udc47<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n [vc_raw_html]JTNDc3BhbiUyMGNsYXNzJTNEJTIyd2QtYnRuJTIwYnRuLXNvbGlkJTIwYnRuLWNvbG9yLTIlMjBob3Zlci1jb2xvci0xJTIwYnRuLXNtYWxsJTIwYnRuLXJhZGl1cyUyMCUyMGljb24tYWZ0ZXIlMjBpbnNpZGVCJTIyJTIwaWQlM0QlMjJNYWluJTIwQ2Fyb3VzZWwlMjIlMjByb2xlJTNEJTIyYnV0dG9uJTIyJTIwdHlwZSUzRCUyMk1haW4lMjIlMjBzdHlsZSUzRCUyMmZsb2F0LXJpZ2h0JTNCJTIwdG9wJTNBLTMwcHglMjIlM0VNYWluJTIwbWVudSUzQyUyRnNwYW4lM0U=[\/vc_raw_html][\/vc_column][\/vc_row][vc_row full_width=”stretch_row” equal_height=”yes” animation_delay=”300″ css=”.vc_custom_1679559648527{background-image: url(http:\/\/themes.webdevia.com\/digitalo-creative-digital-agency-wordpress-theme\/wp-content\/uploads\/2019\/02\/Repeat-Grid-47.png?id=3504) !important;background-position: 0 0 !important;background-repeat: no-repeat !important;}” el_class=”bg-creative”][vc_column width=”1\/3″]

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\n Integrations <\/h3>\n\n

\n The hotel chatbot has build-in integrations with booking engines like Quendoo, WebHotelier, BookOnlineNow and CRS. <\/p>\n \n <\/div>\n

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\n WebHotelier <\/h4>\n

WebHotelier's efficient, 100% reliable, two-way integrated GDS & IDS Channel Manager lets you upload rates and availability and retrieve bookings from internet OTA & GDS sites in a flash.<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Quendoo <\/h4>\n

Quendoo is a PaaS platform offering a range of functionalities for the hoteliers and property owners<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n [\/vc_column][vc_column width=”1\/3″] \n

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\n BookOnlineNow <\/h4>\n

BookOnlineNow is an intelligent, flexible and very powerful online booking engine developed on cutting edge technologies. It is designed and built to convert more direct bookings.<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n CRS <\/h4>\n

Hotel management software - efficient, easy, secure, fast, and ready to use on any device<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n [\/vc_column][vc_column]\n\n

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\n Voice detection <\/h4>\n

Exchange voice messages with the bot in Bulgarian and English for faster online communication<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Clock (soon) <\/h4>\n

Clock Software offers a complete and integrated suite of cloud-based hotel management software<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n \n

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\n Topic popularity <\/h4>\n

Compare the most popular asked questions of your chatbot with the average of all other hotel chatbots<\/p>\n <\/div>\n <\/div>\n\t <\/div>\n\n [\/vc_column][\/vc_row]<\/p>\n<\/section>","protected":false},"excerpt":{"rendered":"

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