Smart means SMART!
The hotel chatbot is a SMART tool that can answer mostly asked questions by the usual hotel customers.
Because of the information it contains, it could be used also as a learning tool for hotel employees.
Stats & Tools
In the UMNI's platform, you can track customer behavior statistics as well as other useful statistics.
If you don't have a page where to put your chatbot, you can create a landing page directly from the platform.
The hotel chatbot has build-in integrations with booking engines like Quendoo, WebHotelier, BookOnlineNow and CRS. Currently we are working on integrating Clock PMS.